NS Support Team
NS Support Team
Meet your NS Support team, a group of seasoned experts who have been supporting patients with DMD and their families for over 5 years.
Your Partners in Patient Care
Key Contact for Your Patients and Their Caregivers:
Patient Engagement Lead (PEL)
Your patient’s dedicated lead for personalized support.
- Answers questions about what your patient can expect during the treatment journey
- Offers guidance about available support services
- Supports your patient when preparing for an upcoming treatment milestone
- Connects your patient with the appropriate program resources
- Works closely with your practice and other support partners to ensure your patient has the information and resources they need
Key Contact for Your Practice:
Director of Patient Access (DPA)
Your specialist for access and authorization support.
- Provides reimbursement education, support, and insights on infusion site-of-care options for your patients
- Helps your practice navigate insurance coverage requirements and the access process for your patients
- Provides education and support related to insurance benefits, treatment access requirements, and the prior authorization and approval process
- Offers streamlined product acquisition solutions to help facilitate access
Have Questions?
Call 1-833-NSSUPRT (1‑833‑677‑8778)
Monday–Friday, 8 AM–8 PM ET.
Reach out via email